Tuesday 29 July from 17:30 in the Members Bar
The Chairman’s Lounge by Joe Aston is an investigative book that exposes how Qantas, Australia’s national airline, misused its power and betrayed public trust. The title refers to the exclusive airport lounge for Qantas’ elite members, symbolising the company’s growing detachment from everyday customers.
Aston, a former columnist for the Australian Financial Review, reveals how CEO Alan Joyce and Chairman Richard Goyder prioritised profits over passengers during the COVID-19 pandemic. They withheld refunds, issued flight credits that were difficult to use, and outsourced jobs, resulting in chaos at airports. Despite these actions, Qantas maintained high profits and continued to exert political influence, including providing perks to politicians such as Prime Minister Anthony Albanese.
Aston’s sharp writing and insider access make this a compelling read for anyone interested in corporate power and accountability.
In summary, The Chairman’s Lounge is a detailed exposé of Qantas’ ethical failures and the broader issues of corporate and political corruption in Australia.
If you’d like to join Book Club this month, please email [email protected].
